Implementation Manager

We have an exciting opportunity for somebody to join our fantastic company based in the heart of Sheffield. Qualsys works with global blue-chips and hundreds of SMEs to make GRC part of the business DNA.

We are looking for an enthusiastic, committed and passionate individual who wants the opportunity to build a career in a service driven role, project managing GRC (Governance, Risk & Compliance) software deliveries.

The Role:

Deliver Project Scoping and Planning

Manage the new implementations using appropriate project management techniques to scope and drive the delivery of all service deliverables for the project.

Provide Advice, Guidance on Product Configuration & Customer Transformation

Run face to face configuration workshops with the customer to understand processes and records in sufficient detail in order to advise on the best system configuration.

Provide Product Training

Carry out hands-on training as required for customers both remotely and face to face.

Organise and make sure the training is delivered by the Qualsys Training Manager.

Provide Pre-Sales Support to New Business and Accounts

Assist the New Business and Accounts team by using the knowledge you gain to prepare configuration and carry our demonstrations to prospective customers.

Provide product support to new customer implementations

Become an Expert User

CPD & Mentoring Junior Staff

Key Skills

Good customer interfacing skills

Able to plan, organise and deliver work on time and successfully

Comfortable presenting and delivering training in front of small groups

Able to work effectively as part of a team

Strong verbal and written communication skills

Comfortable with creating business relationships and handling business change


Essential: 2 years delivering systems software implementations

Essential: Operating and leading in a project management environment (preferably to a PRINCE2 framework)

Essential: Experience in delivering user workshops (planning, leading and recording meeting minutes)

Ideal: Experience delivering ‘hands on’ system training

Ideal: A background of quality management and compliance process.

Ideal: Familiarity with ISO and GRC Standards


Clear progression plan

PRINCE2 Project Management

GRC relevant training

Benefits Package

Annual Leave – 22 days

Competitive benefit package

Flexible working hours

Salary: £26,000 to £29,000

This is a client facing role so there will be some travel involved in the UK and overseas.
Full UK driving license preferred.

Job Types: Full-time, Permanent

Salary: £26,000.00 to £29,000.00 /year


  • software implementation: 2 years (Preferred)


  • Sheffield, South Yorkshire (Preferred)

Flexible Working Options Available:

  • Flexitime

Want to join our team?

Email Senior Service Implementation Manager or fill in the form below: