Workshop overview


Why does your business need a culture of quality? How can you implement a culture of quality? How can you establish and monitor the culture of your business? This workshop offers practical advice, real-world examples and the 5 essential building blocks for a culture of quality.


Prepare your business

Qualsys has designed a highly interactive 1-day quality management workshop which will help you:

  • Understand what a culture of quality is
  • Implement change programmes that actually work
  • Engage your organisation with the quality management system
  • Manage risk, apply ISO 9001:2015 and make your business more profitable
  • Build a weekly health check and actions list to continue your journey
  • Measure and get recognition for your efforts


Who should attend?

  • Quality teams or those with an interest in quality


Breakdown of the day: 

8.30: Tea and coffee

9.00: Introduction to a culture of quality

9.45: 5 essential building blocks for a quality management system

10.45: ISO 9001 versus other standards and internal standards

11.30: Quality KPIs

12.15: Lunch

13.00: What a quality management system should look like

14.45: Risk management and risk-based thinking

14.45: Managing quality training, awareness, competency and communication

15.15: Engaging leadership and leading cultural change

15.45: Next steps & round up

16.00: End


Included with this course: 

Delegates will be provided with both printed and electronic templates, guides and course notes following the session.

Lunch will also be provided.


Pre-course activities:

Qualsys is committed to enriching your learning and training experience. In order to help you get the most from your course, we invite all our students to take part in some brief pre-course activities. We find this helps both your tutors in understanding your objectives and to support rich and detailed discussions on the day. As a result, we are better placed to deliver a learning experience that works for you – both in the classroom and beyond!



Qualsys offices: Aizlewood’s Mill, Nursery Street, Sheffield, S3 8GG

Free parking on-site, or a 15-minute walk from Sheffield train station.



1 day: 9am – 4pm



£249 + VAT

Flexible payment options: Pay online via secure checkout portal or by invoice.

Kate Armitage GRC Software Quality Assurance Manager

Your Tutor

Kate Armitage has over 15 years’ experience of managing governance, risk and compliance. At Qualsys, Kate leads the GRC product strategy and trains businesses to ensure their systems, processes and procedures are compliant and meet our industry-leading best practice framework. Kate has worked with global brands like Sodexo, BT, Diageo and Honeywell, as well as hundreds of SMEs, to make quality instinctive, intuitive and natural.

Sign up here: Quality Management Workshop, 20 June 2018

£249 + VAT