Building a quality management strategy in a high-growth business

Managing quality and compliance in a growing company can be a real challenge. There are new people, new processes, new sites, new products and new customers who you need to understand and manage. This step-by-step guide helps you plan an effective strategy.

Access the global quality trends report 2020

350+ governance, risk and compliance professionals shared how their role is changing, the main challenges they are facing and how they feel about the future of the profession.

Toolkits for Standards

Over 12,000 quality, leadership and consultants across the UK access our toolkits for the latest thoughts, guidance and tips for managing Standards.
ISO 31000:2018 toolkit
An ISO 31000-accredited risk management system is your business's protection against risk. Access our free toolkit for a deep dive of the requirements of the standard.
Read more
ISO 45001 Toolkit
Understand the concepts of the new occupational health and safety standard by downloading our ISO 45001 toolkit. Download it here.
Read more


No matter how long we've been in the profession, there's always more to learn. We're in a profession which is constantly changing due to regulation, customers' needs and innovation. Expand your knowledge and spark new insights with our range of training courses.
GDPR Workshop
The EU’s new General Data Protection Regulation changes how your business collects, processes and deletes data. This workshop is designed to provide you with a step-by-step guide to applying the regulation in your business.
Read more


We partner with industry consultants to share their advice for tackling governance, risk and compliance challenges.
5 ISO 9001:2015 myths

Don't waste time implementing changes you don't need to! And don't be misled by auditors! In this presentation Richard Green, MD at Kingsford Consultancy Services, shares 5 myths and the truth behind them.

Find out more
ISO 9001 KPIs

In this presentation, Richard Green, founder of Kingsford Consultancy Services Ltd explains six quality management system key performance indicators your business should be monitoring.

Find out more


Redefining quality

In this video, John Oakland, best selling author of Total Quality Management, explains why we need to redefine the role of quality.

Watch now

Latest articles on governance, risk and compliance

Types of quality management systems
Planning your quality management system? Creating and documenting a detailed plan for your quality management system will help drive results around your specific goals, track progress and success. As with everything, you'll want to do some research before you get started. In this article, we expla...
Read more
Money for nothing: the cost of poor quality
KFC's running supply chain débâcle is costing them £4.2m every week by one estimate. A recent Deloitte quality report identified manufacturers spending up to $100,000 (£71,510) and 116 workdays per site per year to comply with overly complex, outdated and redundant quality management systems (QM...
Read more
How to find the best GRC software solution
Governance, risk and compliance (GRC) software was originally designed to keep your information controlled in an electronic format. It was often only accessed by quality teams to show external auditors and customers processes and procedures.
Read more
Policy management best practices 
Every governance, risk and compliance person, regardless of the type of business they work for, wants their policies to be read and understood by their employees, customers and suppliers.
Read more
ISO 22301: How to create a disaster recovery plan
When a disaster strikes, there is often little time for planning a response, especially when the systems that are essential to your business operations are impacted. The GRC professional can and should play a leading role in addressing disasters.
Read more
Implementing an electronic QHSE management system: A G Barr
We recently caught up with John Thompson, Business Process Lead for Supply Chain management at A G Barr to find out why the drinks manufacturer needed a centralised system for quality, health and safety and environmental management. Below you will find the interview and transcript.
Read more

Please feedback to help us improve these resources